Information questions

Frequently Asked Questions

1. What types of products does Dhaka Gadget BD offer?

We offer a wide range of tech products, including smartphones, laptops, smartwatches, gaming accessories, headphones, home appliances, and more.

2. How can I place an order?

You can place an order directly through our website or visit our physical store. Simply browse our products, add them to your cart, and follow the checkout process to complete your purchase.

3. Do you offer home delivery?

Yes, we offer fast and reliable home delivery across Bangladesh. Delivery charges may vary based on location.

4. What payment methods do you accept?

We accept multiple payment options, including cash on delivery (COD), mobile banking (e.g., bKash, Nagad), and online card payments.

5. Can I return or exchange a product?

Yes, we have a return and exchange policy. If your product is damaged, defective, or not as described, you can request a return or exchange within 7 days of purchase. Terms and conditions apply.

6. Do you provide a warranty on your products?

Yes, most of our products come with a manufacturer’s warranty. Please check the specific warranty terms for each product before purchasing.

7. How can I track my order?

After placing an order, you will receive a tracking number. Use this number to check the status of your delivery on our website or with the courier service.

8. Do you offer discounts or promotions?

Yes, we regularly offer discounts and promotional deals. Follow us on social media and subscribe to our newsletter to stay updated on the latest offers.

9. How can I contact customer support?

You can reach our customer support team through:

10. Where is Dhaka Gadget BD located?

Our physical store is located at 2nd Flour Motaleb Plaza Hatirpul, Dhaka.. Visit us for an in-person shopping experience!

Information about us

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